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Our service

When time is of the essence, we're there for you!

You can reach our service team 24 hours a day, seven days a week, 365 days a year. Fully qualified specialists and modern deployment management ensure swift availability & high-quality performance of the work. You can reach us via our service hotline or the service contact form

Service form

Simply leave your message using the service form below. 

Your concerns are important to us! In order to process your enquiry quickly and satisfactorily, our service team will contact you as soon as possible.

Service hotline

For faster processing we'll need:

You have not filled in all required fields.

In order to process your request promptly, we need all the information to be complete and correct.
Thank you for your understanding.

Has the issue already been reported? Have you already received a ticket number via e-mail?

Please reply directly to the e-mail you received from our ticket system.

What is the address where the facility is physically located?

Who should we contact?

Which facility is affected?

The serial number is absolutely essential. Without it, we will not be able to process your request unfortunately.

What is the error in the system? How and when does the error occur?

How restricted are you in your work?

Do you have any additional information? Is it possible to include photos or videos of the error?

You can upload videos, images and PDFs. Maximum 7 MB each.
Images: .jpg, .jpeg, .png | Videos: .mp4 | Documents: .pdf

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